Category Archives: Business Practices

5 Business Beliefs That Keep Us Stuck

Our beliefs are an integral part of who we are. We make all of our decisions based on them, whether or not those beliefs truly support our growth as people and business owners. Most of our beliefs go unchanged and … Continue reading

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8 Ways to Provide an Exceptional Client Experience

Getting and keeping clients is by far the greatest challenge massage therapists express about their practices. Seeing clients only once will not create a thriving, sustainable business. We have to bring them back often to make our livelihood stable and … Continue reading

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Second Year Success Stories

In this past year of writing the blog, my practice has risen to new levels. The cash flow and tax payment inconsistencies that have plagued me from the beginning are over! Most of my triumphs came from going against traditional wisdom and … Continue reading

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How to Get and Keep More Clients

Getting and keeping clients isn’t rocket science. It’s really more of a social science because it’s like hosting a party (or several short parties per day). So what makes a party so exceptional that people will remember it, tell others … Continue reading

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3 Things to Say That Get More Rebookings

One of the most challenging parts about having my own practice has been learning how to talk to clients. Specifically, I’ve struggled with what to say to encourage rebooking and continuing visits. I never wanted to be pushy or sound like … Continue reading

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Why Clients Don’t Come Back (and How to Change That)

There are lots of reasons new clients don’t come back. Sometimes, our personalities simply don’t mesh. There’s not much we can do about that. However, there are many things we can do that increase the chances that more new clients … Continue reading

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How Sick Is Too Sick To Work?

A couple of months ago, I read a post from one of my favorite bloggers sharing her philosophy about not working when she’s sick. The main point of the post was the importance of having some cash stashed to cover … Continue reading

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