Category Archives: Boundaries

Keeping Consistent Office Hours

It’s in my nature to help anyone who asks. As a caring service provider growing a business, it’s difficult for me to say no to clients, especially if they want to book an appointment. I’ve struggled with keeping set business … Continue reading

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Is the Customer Always Right?

I recently had an encounter with a client that left me shaking!┬áHe has two standing appointments a week and was asking me to alter my package expiration policy because he’s going on a six week vacation. He usually purchases a … Continue reading

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